- What is TripContext?
- TripContext is a travel-planning platform focused on Portugal. It helps travelers plan around their real travel context and connects them with relevant local experts.
- Is TripContext a travel agency?
- No. We do not sell fixed packages and we do not act as the travel provider. We review your request and connect you with a local expert who delivers the service.
- Is TripContext a tour marketplace?
- No. There is no catalogue of tours to browse and book. Each request is reviewed and matched with a local expert suited to the destinations and travel style.
- Is requesting a proposal free?
- Yes. Sending a request is free, and there is no obligation to book anything.
- Which parts of Portugal do you cover?
- We have dedicated planning content for Porto, Lisbon, the Douro Valley, Aveiro, Coimbra, Fátima, Sintra, the Algarve, and Braga & Guimarães. Requests for Madeira and the Azores can also be submitted.
- Can I request only a guide for one day?
- Yes. A single day with a private guide is one of the most common requests, and often the most useful part of a trip.
- Can I request a guide with a car?
- Yes. Guide plus private vehicle works well for the Douro Valley, day trips from Lisbon or Porto, and routes where public transport adds a lot of dead time.
- Can you help with a multi-day itinerary?
- Yes. Local experts can help shape the order, pace and logistics of a longer trip, including where to base yourself and how many nights each place deserves.
- Can you help families with children?
- Yes. Ages, naps, stroller access and realistic walking distances are part of the request precisely so they shape the plan.
- Can you help senior travelers?
- Yes. Slower pacing, fewer hotel changes, shorter transfers and more seated time can all be built into the plan.
- Can you help travelers with reduced mobility?
- Often, yes. Tell us what matters — steps, cobbles, walking distance, wheelchair or stroller use — and we will be honest about which places are difficult and which are workable.
- Who provides the travel service?
- The local expert. TripContext reviews the request, matches it and helps coordinate the introduction; the expert creates the proposal and delivers the agreed service.
- Can I choose not to proceed after receiving a proposal?
- Yes. You can ask questions, request changes or decline. Nothing is committed until you agree with the expert.
- How quickly will I hear back?
- We aim to review requests promptly and come back to you with next steps. Complex multi-destination requests can take longer to match well.
- Do you guarantee availability?
- No. Availability depends on the local experts and the dates involved. We tell you honestly when a request is difficult to match.
- Can local experts work with TripContext?
- Yes. Licensed guides, drivers and local operators in Portugal can apply through the local experts page.